Painless is the operating system for dealers of made-to-measure home products. Quote with your suppliers' real pricing and rules, get it signed with a deposit before you leave the driveway, and send the same specs to the purchase order, the install crew, and the final invoice.
Spreadsheet quotes, supplier portals, and payment apps don't just slow one person down. The same job causes a different problem at every desk it touches.
Web forms, referrals, and showroom walk-ins land in five different inboxes. By the time someone calls, the homeowner has booked your competitor.
Every lead lands on one board, with its source.
Website forms, inbound emails, and webhooks create the lead with its source and campaign attached. Tasks and automations keep the follow-up from slipping.
The price book is a PDF, the rules live in someone's head, and every quote waits on a callback. The homeowner says they'll think about it.
Price it right at the kitchen table.
Configure every unit with your supplier's real pricing and rules on a tablet. Invalid sizes and options get caught before the customer ever sees them.
Measurements go from a notepad to a spreadsheet to a supplier portal. One transposed number and you eat a remake.
The signed quote becomes the purchase order.
Release the won deal and Painless drafts a purchase order for each supplier with every width, drop, fabric, and motor the customer signed for. It goes out by API or email, not by retyping.
Crews roll out with a printed calendar and a phone number. Missing parts and wrong addresses cost you the morning.
Crews see the whole job before they roll.
Install jobs carry the signed specs, photos, notes, and checklist. Order status tells you the material is in before you schedule, and the day's route is planned.
Checks, card terminals, and invoice apps don't talk to the deal. Month end is a scavenger hunt.
Every payment is on the deal, and in your books.
Deposits and balances are collected through Stripe on the deal itself, with sales tax calculated, then pushed to QuickBooks Online.
Click through a real job's life. At every stage, see what Painless handles on its own, and notice what nobody has to retype.
A web form, an emailed inquiry, or a showroom walk-in. It lands on your lead board with the source attached, and the clock starts.
Book the in-home measure on the team calendar, with conflict checks so nobody gets double-booked.
Six windows, two motorized. Every unit priced from the supplier's grid, every option checked against its rules, with your margin visible.
The quote becomes a branded proposal, with options if you offered them. The homeowner picks one, initials, and signs on their phone or your tablet.
Checkout follows the signature: card payment through Stripe, sales tax from the job address, and pay-over-time if you offer it.
Release the job for ordering. Painless drafts a purchase order for each supplier from exactly what was signed. Nobody opens a supplier portal at midnight.
The install job was created with the order. Schedule it once material is in. The crew sees the specs and the route, and photos and a checklist close it out.
Request the balance with a payment link. When they call about another room or a warranty question, the whole history is already there.
One conversation becomes all of these.
Every document links back to the same deal. Nobody re-keys a thing along the way.
Configured products don't fit a SKU list. Painless loads your suppliers' catalogs, price grids, and option rules, so every rep quotes the same way and nothing unbuildable gets signed.
We build your suppliers' products, price grids, and rules, and publish updates centrally. Suppliers on Painless Manufacturing configure and price live.
Max widths, required motors, fabric and color combinations. If it can't be built, it can't be quoted.
Markups by supplier, by product, or by volume. Decide who sees cost: nobody, a pass/fail margin check, or full cost and profit.
Widths over 96″ require a motor on this fabric. Checked automatically.
Everything a configured-product dealer runs on, built to work together, so the data you capture once shows up everywhere it's needed.
Website forms with campaign tracking, inbound email and webhooks, lead sources, tasks, and automations.
LEARN MORESupplier catalogs, price grids, and option rules built for you. Your markup on top, your margin checked.
LEARN MOREBranded proposals with options, contracts with initials, and change orders the customer signs.
LEARN MOREStripe card payments, deposit rules, payment links, Stripe Tax, and pay-over-time with Affirm, Klarna, and Afterpay.
LEARN MOREA purchase order per supplier, drafted from the signed deal, sent by API or email, and tracked to received.
LEARN MORETeam calendar, install jobs, checklists and field forms, route planning, and Google Calendar sync.
LEARN MOREWarranty and billable service tickets tied to the customer, the original job, and return visits.
LEARN MOREHomeowners review options, sign, pay, and check status on their own. Fewer “when's my install?” calls.
LEARN MOREIf every job you sell has a width, a drop, a fabric, and a lead time, Painless was built for you, whether you're one truck or twenty locations.
Shades, blinds, shutters, and drapery. Dozens of units per job, each with its own size, fabric, and lift.
Motorized screens and retractable awnings, where one wrong projection or motor side means a remake.
Pergolas, patio covers, and enclosures with bigger tickets, longer projects, and staged payments.
You sell, measure, and install. Painless does the follow-up, paperwork, and ordering so you can go home.
Reps, office staff, schedulers, and installers on one system, with roles that decide who sees your costs.
Locations with their own pipelines and Stripe accounts, a shared catalog and numbering, and leads routed to the nearest branch.
Start with the essentials, grow into the full platform, and add locations on one bill. Every plan includes supplier-connected quoting, proposals and e-signature, the customer portal, and Stripe payments.
For owner-operators and small teams at one location.
For established dealers running real operations, and adding locations.
For large multi-location companies, franchises, and teams over 30 seats.
Want a hand? Priced up front.
Never bundled into your plan, and quoted before you commit.
| Feature | ESSENTIALS | PRO | ENTERPRISE |
|---|---|---|---|
| SELL | |||
| Leads, pipeline, tasks, and notes | Included | Included | Included |
| Supplier-connected CPQ quoting | Curated catalog | Included | Included |
| Proposals, contracts, and e-signature | Included | Included | Included |
| Customer portal | Included | Included | Included |
| GET PAID | |||
| Stripe deposits, payment links, and invoices | Included | Included | Included |
| QuickBooks Online sync | Not included | Included | Included |
| ORDER & INSTALL | |||
| Appointments and team calendar | Included | Included | Included |
| Purchase orders by email | Included | Included | Included |
| Electronic ordering with integrated suppliers | Not included | Included | Included |
| Google Calendar sync | Not included | Included | Included |
| Job forms, checklists, and WIP board | Basic work orders | Included | Included |
| Service tickets | Included | Included | Included |
| AUTOMATE & REPORT | |||
| Automations, webhooks, and inbound email | Not included | Included | Included |
| Customer text messages | Not included | Included | Included |
| Job costing and cost analysis | Basic margins | Included | Included |
| Custom fields | Not included | Included | Included |
| Reporting | Core dashboard | Advanced + rollups | Advanced + benchmarking |
| AI credits | Monthly grant | Larger grant + top-ups | Negotiated |
| SCALE | |||
| Seats | 2 included, up to 5 | 6 included, up to 30 | By agreement |
| Locations | 1 | Add locations, one bill | Multi-location rollouts |
| Regions and territory lead routing | Not included | Not included | Included |
| API access | Not included | Limited | Included |
| Support | Help center and email | Priority email and chat | Named success manager |
Prices in USD. Card payments run through your own Stripe account, connected during setup.
An all-in-one CRM and CPQ for dealers of made-to-measure home products: window coverings, screens, awnings, and outdoor living. It runs the whole job in one system: leads, appointments, quoting with your suppliers' pricing, proposals and e-signature, deposits and payments, supplier orders, install scheduling, service, and the customer portal.
We build and maintain your suppliers' catalogs, price grids, and option rules, and publish updates centrally. Suppliers that run Painless Manufacturing configure and price live. You set your markup on top, and invalid combinations are caught before the customer sees them.
No. Painless pushes customers, invoices, payments, and purchase orders to QuickBooks Online, so your bookkeeper keeps working where they already work without re-entering what was sold and collected.
Yes. Installers see only the jobs assigned to them, with specs, photos, notes, and checklists, in the browser on any phone or tablet.
Yes. If a supplier runs Painless Manufacturing, quotes are configured and priced live and purchase orders go straight to them by API. For everyone else, we load their catalogs and price grids, and purchase orders go out as an emailed PDF.
Yes. Turn on pay-over-time and homeowners can choose Affirm, Klarna, or Afterpay at checkout, all through Stripe.
Yes. Each location runs its own pipeline, schedule, and Stripe account, with a shared catalog and document numbering, while owners and regional managers see across the network.
Essentials runs the whole sell-and-get-paid loop for one location: leads, supplier-priced quotes, proposals and e-signature, Stripe payments, scheduling, purchase orders by email, and service. Pro adds the operations depth: electronic ordering with integrated suppliers, QuickBooks Online sync, automations, customer texts, Google Calendar, job costing, advanced reporting, and more locations on one bill.
Setup help is optional and priced up front: catalog setup, guided onboarding, and data migration. If you carry a product line we don't support yet, building it is a scoped project we quote before you commit.
Most of setup is connecting your suppliers' catalogs and setting your markups. We'll give you a realistic timeline on the demo, based on the suppliers you carry and the data you're bringing over.
Tell us what you sell and which suppliers you buy from. We'll walk the whole job through Painless with your products and your pricing. No pitch deck.
Your suppliers · Your pricing · Your workflow