Last updated: 2025-10-07
By accessing or using Painless CRM ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Painless CRM provides a cloud-based customer relationship management and order management platform designed for dealers of exterior products. The Service includes lead management, quoting tools, payment processing integration, order tracking, and related business management features.
To use our Service, you must:
You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not:
The Service is provided on a subscription basis. You agree to pay all applicable subscription fees, transaction fees, and any other charges incurred under your account.
Payments are processed through Stripe. By using our payment features, you also agree to Stripe's terms of service.
Subscription fees are generally non-refundable. We may provide refunds at our sole discretion or as required by law.
Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
You retain ownership of all data you upload to the Service. You grant us a license to:
While we implement backup systems, you are responsible for maintaining your own backups of critical data.
We strive to maintain high Service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:
The Service, including its software, design, and content, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of our Service without explicit written permission.
Our Service may integrate with third-party services (such as Stripe for payments, supplier systems, or communication providers). Your use of these services is subject to their respective terms and conditions.
We are not responsible for the availability, performance, or policies of third-party services.
You may terminate your account at any time by contacting us. Upon termination, your access to the Service will cease.
We may terminate or suspend your account immediately if you violate these Terms or for any other reason at our sole discretion.
Upon termination, you will lose access to your account and data. We may delete your data after a reasonable retention period.
The Service is provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, regardless of the theory of liability.
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which our company is incorporated, without regard to conflict of law principles.
We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.
If you have questions about these Terms of Service, please contact us at:
Email: support@parablesoft.com
Subject Line: Terms of Service Inquiry